Patient Survey

Patient Feedback Survey: Help Us Improve Your Experience

Which of our locations did you visit? *

Waiting time: how long you had to wait to get an appointment at this clinic *

Waiting time: how long you had to wait in the clinic waiting room for your appointment *

Instructions: how well the clinic staff told you how to prepare for the test(s) and what to expect both before and/or during the test(s) *

Ease of getting information: willingness of clinic staff to answer your questions *

Information you were given: how clear and complete the explanations were about any possible risks and complications of the test(s) *

Concern and caring by clinic staff: courtesy and respect you were given, friendliness and kindness; how well clinic staff listened to what you had to say; how well the clinic staff understood what you thought was important *

Safety and security: the provisions for your safety and the security of your belonging *

Privacy: how well your privacy was considered, for example, type of gowns used, privacy while changing clothes *

Instructions on leaving: how clearly and completely you were told what to do and what to expect when you left the clinic *

Were you told to leave the clinic before you felt ready to do so? *

Did you have to visit a physician, walk-in clinic, emergency room, urgent care centre or hospital in the days following this service because your health got worse as a result of the service(s) received at the clinic? *

Would you recommend the clinic to a friend or family member if they needed services that it provides? *

Overall quality of care: how you evaluate the services you received and the way you were treated *

Please feel free to provide any additional comments or share any concerns you may have.

We sincerely appreciate your time and valuable feedback. Thank you for helping us enhance our services and better serve you in the future.

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Patient Survey

Patient Feedback Survey: Help Us Improve Your Experience

Medical Imaging

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